FAQ's

Frequently Asked Questions

What is Rhiceros doing in response to the Covid-19 outbreak?

The health and safety of our customers and team members are at the heart of everything we do. In light of the heightened level of concern related to Coronavirus (COVID-19) we want to update you on how we continue to maintain the highest level of hygiene for the team, customers and their families so we can provide for our communities safely over this uncertain time.

Getting started and ordering:

Do I need to register before purchasing?No, you don't need to register first. If you prefer, you can check out as a guest, which will not create an account for you. There are advantages to registration such as, a simpler checkout, linking your card and easier order tracking for future updates. Don't worry, you don't need to register upfront - you can just add a password at the end of checkout and you're done.

Do you ship internationally?Yes, we ship to worlwide.

Are all products that are in store available online?Yes for most, 80% products that are stocked in our store are visible on the website. We’re constantly adding to our online range, so please be sure to check back soon. To see the latest in store offers. for those without stock, normall it could take 2-3 days to receive in our warehouse.

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